FPB Special Board Meeting

The FPB Board of Directors Meeting scheduled for March 16th has been rescheduled for Thursday, March 18th. The meeting will be held at 9 a.m. in City Chambers rather than the Plant Board Clubhouse.

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Attention FPB Budget Customers

Due to a billing system issue, the Plant Board was unable to begin budget billing for bills due March 15th.

A budget payment for the March 15th bill will be accepted and the balance due can be included in the new budget calculation.

If you are a budget customer, please click here to be directed to new page with information we ask that you submit so we can make sure your budget bill is correct.

We apologize for the inconvenience this may have caused and appreciate your patience. For more information please contact our office at 352-4372.

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Three New Channels Added To Extended Basic Cable Lineup

As of February 4, 2010, new expanded basic channels 73 (KET KY), 74 (WTVQ 247 Weather) and 75 (Wazoo Sports Network) have been added to the Extended Basic Cable lineup.  i-guide data is functional for channels 73 and 74 but is a work in progress for channel 75.  To find schedule information for Wazoo Sports Network, please visit www.wazoosports.com until our guide data is operational for that channel.

These three channels are also available to any customer with a DTA or any customer that has a QAM tuner in their digital TV (QAM channels 73.1, 74.1 and 75.1). Since FPB no longer has space on the analog lineup, some customers will NOT gain access to these three channels until DTA’s are rolled out into their neighborhood. These new channels are only available on the digital simulcast version of the Expanded Basic Cable channel line up.

Customers who have already received their DTA's are encouraged to connect them so they can immediately receive digital video, digital audio, three new channels and a new guide service from Tribune Media.

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Roger Solheim

FPB will be awarding three more HDTVs in the coming months as we move from neighborhood to neighborhood with the digital conversion, which is expected to be completed by July 2010. In order to be eligible for the HDTV drawing, either return the postcard you receive in the mail or respond online at the web address listed on the postcard.

TV Giveaway rules are available here.

Attorney General & Better Business Bureau Caution Consumers About Water Line Service Coverage Solicitation

Attorney General Jack Conway and the Better Business Bureau (BBB) of Central & Eastern Kentucky today cautioned consumers to be wary of a mail solicitation from Home Service USA that has generated numerous complaints from consumers and public utility officials in Central Kentucky. Consumers in Frankfort, Versailles, Richmond, Danville and Nicholasville have reported receiving solicitations from West Palm Beach, Florida-based Home Service USA that look like a notice from their local water utility. The notice is actually a solicitation from a private business offering what appears to be a warranty service. To view the complete notice from the Attorney General's office click here.

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Frankfort Plant Board Home Energy Audits

Let FPB help you be more “Green” and save on your energy bills.

FPB is offering a new home energy audit program. The audit includes a home inspection, interview, and thermal imaging, with a recommendation and results report.

There is a $50 fee for the home energy audit. For more information or to sign up, call Wanda at 352-4412. This program is only available for FPB residential electric customers.

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FPB Online Bill Payment Now Available

Frankfort Plant Board announces Western Union Speedpay, a convenient alternative to pay your FPB bill. With Speedpay you will be able to pay your bill by electronic check, credit or debit card. You can access Speedpay over the phone or via the Internet, 24-hours a day, seven days a week, 365 days a year.

Western Union Speedpay charges a convenience fee of $3.95 per transaction. FPB does not receive any portion of the convenience fee. The fee, which is in addition to your FPB bill payment, is paid directly to Western Union Speedpay for providing this service to our customers.

To utilize Speedpay, visit https://paynow7.speedpay.com/FrankfortPB/index.asp or call Western Union Speedpay at 1-888-822-0544. Frequently Asked Questions regarding Speedpay are available here.

You can find the on-line bill payment permalink under "Contact Us" on the main menu bar. 

Pay Your FPB Bill With Bank Draft

What is the Bank Draft Program?
The Bank Draft program makes paying your Frankfort Plant Board services bill easier than ever.  When you sign up for Bank Draft, FPB will automatically draft your checking or savings account for the amount of your monthly bill. Download and complete the application for Electronic Bank Draft .

You will still receive monthly statements showing a detailed listing of all your FPB services and the amount due, but with Bank Draft, you won't have to write a check - ever!  And your payments will be made on time, every time.

What Are the Benefits of the Bank Draft Program?
With the Bank Draft program, you will never have to remember to pay your bill.  And since you will receive a monthly statement, you can easily keep track of what was drafted out of your account.  You won't have to write a check or pay for a stamp or remember to take the envelope to the mailbox.  With everything else there is to worry about, isn't it nice to have one thing you can cross off your list?

Sign Up for Bank Draft

• Fill out a “Bank Draft Authorization” form and sign it
  
• Attach a copy of a voided check
• Return it to our office:
  Frankfort Plant Board
  PO Box 308
  Frankfort, KY  40602

FPB's Bank Draft can also be accessed from the drop-down menu under "Contact Us" on the main menu bar.