Friday, March 12, 2010

All-Digital NewsletterAll-Digital Conversion Begins
DTA’s Begin Shipping to Customers

As the next step customers will recognize as part of FPB’s all-digital conversion, newsletters have been mailed to all customers and the first shipment of DTA’s will begin soon. If you misplace your newsletter, click on the image to the left to view a PDF version online. The conversion process will take place on a neighborhood by neighborhood basis and will continue until June 2010.

If you do not hear from us regarding this conversion soon, don’t worry. You will receive notification in the mail when it is time for you to submit information to determine your need for a DTA. As the newsletter states, not every customer will need a DTA based on whether they own analog or digital televisions, but we do need to hear from every customer so we can remove your name from future mailings if a DTA is not needed.

As part of our educational process, we have produced several training videos in order to assist you with your DTA installation. Although an installation manual is included with each DTA, the visual training tools might be helpful. You will find the DTA Installation Videos below. You can also reach this page under the Cable/Telecom menu.

Additional information that might be helpful is a QAM Tuner FAQ and a QAM Channel Lineup which can also  be accessed under the Cable/Telecom menu heading. A printable version of the QAM Channel Lineup is also available here.

Each month FPB will conduct a drawing for a FREE HDTV to those customers who have completed their conversion to All-Digital! Read the TV Giveaway rules below.

 

DTA Installation Videos
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DTA installation instructions.
How to program your DTA remote control.
How to install a DTA with a VCR.
DTA installation using Audio/Video Cables
Installation of IR remote for DTA.
You Need to Upgrade Your Flash Player
You Need to Upgrade Your Flash Player
You Need to Upgrade Your Flash Player
You Need to Upgrade Your Flash Player
You Need to Upgrade Your Flash Player



TV Giveaway Rules
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  1. By entering you agree to be bound by these rules.
  2. One entry per household or account.
  3. Must be an FPB cable customer to enter.
  4. FPB employees, board members and their immediate family members are not eligible to participate.
  5. Must be 18 years of age or older to enter.
  6. To enter the giveaway you must return the card or complete the online form indicating how many DTA's your household will require. FPB is not responsible for and will not consider incomplete or incorrect orders.
  7. The TV giveaway will conclude on July 1, 2010.
  8. Odds of winning depend on the number of customers returning their cards or entering online.
  9. Winner is solely responsible for any and all taxes, fees or other additional costs that may be incurred.
  10. By entering, you and your heirs and assigns, forever discharge and release FPB and its directors, employees, officers and agents from any and all liability, claims, causes of action, suits, and demands of any kind arising from or in connection with the giveaway, including, without limitation, responsibility for property damage, loss of life or personal injury resulting from or in connection with participating in the giveaway or from or in connection with use or receipt of the television, however caused.
  11. Driver's license or other appropriate picture identification is required to claim the television. Failure to claim the TV within five (5) days of notification shall mean that winner forfeits the TV. FPB is not required to award elsewhere any TV forfeited by the chosen winner.
  12. In the event of a dispute, all decisions made by FPB are final and binding.
  13. Giveaway rules are subject to modification by FPB.
  14. FPB reserves the right to substitute prizes of like or equal value.


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